Smith.ai AI Receptionist vs Rosie
A side-by-side of the facts we have verified on each vendor's own pages: price, audience and what each one connects to. Not reviewed yet: we name an owner pick only after hands-on testing. "Unknown" means not confirmed yet, not "doesn't exist."
| Smith.ai AI Receptionist | Rosie | |
|---|---|---|
| Use case | Phone answering | Phone answering |
| Best for (vendor's words) | Contractors, home services, professional offices | Plumbing, HVAC, construction, home services, small offices |
| What it does | 24/7 AI call answering with lead qualification, call routing, AI scheduling, recordings/summaries; can escalate to live North America-based receptionists. | 24/7 AI answering trained from your Google profile and website; message taking, texts booking links, books on your calendar (Scale plan), warm/live transfers, English & Spanish, website chat. |
| Starting price (from vendor) | Free: $0/mo (25 calls, then $3/call); Pro $150/mo | Professional $49/mo (250 min); Scale $149/mo (1,000 min); Growth $299/mo (2,000 min); 7-day free trial |
| Checked | 2026-10-31 | 2026-10-29 |
| Official pricing page | Smith.ai AI Receptionist | Rosie |
Integrations side by side
Native built in · Zapier-Make through a connector · None confirmed not supported · Unknown not confirmed yet
| System | Smith.ai AI Receptionist | Rosie |
|---|---|---|
| POS | Unknown unknown | Unknown unknown |
| CRM | Native native (Clio named, 'and more') | Zapier-Make Zapier-Make (via Rosie's Zapier integration; specific zaps not tested) |
| QuickBooks | Unknown Not listed in Smith.ai's integrations directory (all 7 pages checked; Billing category names Clio, CPACharge, LawPay, PayPal and others, no QuickBooks). Not confirmed either way. Source | Zapier-Make Zapier-Make (via Rosie's Zapier integration; specific zaps not tested) |
| Unknown unknown | Unknown unknown (learns from your Google profile) | |
| Calendar | Native native (Calendly & more) | Native native on Scale plan (providers not verified) |
| Field service | Native Smith.ai's integrations directory lists native integrations with Jobber, Housecall Pro and ServiceTitan (each page marked Integration type: Native). For ServiceTitan, calls handled by Smith.ai appear in ServiceTitan: new caller profiles are created, existing customers matched, and a note with the call information added. Housecall Pro: callers mapped to client records, with call summaries and bookings logged. Jobber: client created in Jobber after calls. Smith.ai also lists AccuLynx and GorillaDesk. Source | Zapier-Make Zapier-Make (via Rosie's Zapier integration; specific zaps not tested) |
| Zapier | Native Official Smith.ai app listed in the Zapier app directory; Smith.ai's own Zapier page marks it Integration type Native and says it works with Virtual Receptionists, AI Receptionist, Web Chat and Outreach Campaigns, passing contact info, call summaries and chat transcripts through Zapier. Source | Native native (all plans) Source |
Common questions
What is the difference between Smith.ai AI Receptionist and Rosie?
Smith.ai AI Receptionist: 24/7 AI call answering with lead qualification, call routing, AI scheduling, recordings/summaries; can escalate to live North America-based receptionists. Rosie: 24/7 AI answering trained from your Google profile and website; message taking, texts booking links, books on your calendar (Scale plan), warm/live transfers, English & Spanish, website chat. (Both descriptions are taken from each vendor's own pages.)
How much do Smith.ai AI Receptionist and Rosie cost?
Smith.ai AI Receptionist lists Free: $0/mo (25 calls, then $3/call); Pro $150/mo (checked 2026-10-31). Rosie lists Professional $49/mo (250 min); Scale $149/mo (1,000 min); Growth $299/mo (2,000 min); 7-day free trial (checked 2026-10-29). Prices change, so confirm on each vendor's pricing page.
What do Smith.ai AI Receptionist and Rosie both connect to?
Both have a confirmed connection to: CRM, Calendar, Field service, Zapier.
Which is better, Smith.ai AI Receptionist or Rosie?
We do not name a winner yet. We will only pick one after testing both inside a real business. Until then this page shows the verified facts side by side.
See every phone answering tool or tell us what's out of date.
One useful tool, one setup recipe, every week.
No spam. Unsubscribe anytime. Privacy